Terms & Conditions

Effective Date: July 1st, 2026

Welcome to GO DISCOVER EGYPT (Voyages Cleopatra). These Terms & Conditions govern your access to and use of our website, https://godiscoveregypt.com, https://voyagescleopatra.com, https://godiscoveregypt.ca https://voyagescleopatra.ca, as well as the travel services, tours, excursions, and related products we offer.

By accessing our website or booking any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website and services.

1. About GO DISCOVER EGYPT

GO DISCOVER EGYPT (Voyages Cleopatra) is a professional travel agency specializing in historical, cultural, leisure, and customized tours throughout Egypt. We are committed to providing high-quality travel experiences while ensuring transparency, professionalism, and customer satisfaction.

2. Website Use

By using our website, you agree to:

  • Use the website only for lawful purposes.
  • Provide accurate and complete information when submitting inquiries or booking requests.
  • Not interfere with the operation or security of the website.
  • Not attempt unauthorized access to our systems or data.
  • Not reproduce or distribute website content without written permission.

We reserve the right to restrict or terminate access to users who violate these Terms.

3. Booking Services

Bookings may be made through our website, email, telephone, or authorized representatives.

A booking becomes confirmed only after:

  • Availability has been confirmed.
  • Required information has been received.
  • Any applicable deposit or payment has been successfully processed.
  • A written booking confirmation has been issued by GO DISCOVER EGYPT (Voyages Cleopatra).

We reserve the right to refuse or cancel any booking if necessary.

4. Prices & Payments

All prices displayed are subject to availability and may change without prior notice until your booking is confirmed.

Prices generally include only the services specifically listed in your itinerary or booking confirmation.

Unless otherwise stated, prices do not include:

  • International flights
  • Travel insurance
  • Visa fees
  • Personal expenses
  • Optional excursions
  • Tips and gratuities

Payments must be completed according to the schedule provided during the booking process.

5. Changes, Cancellations & Refunds

Cancellation and modification policies vary depending on the booked service.

Cancellation fees may apply according to:

  • Hotel policies
  • Airline conditions
  • Cruise operators
  • Local suppliers
  • Tour packages

Refunds, when applicable, will be processed according to the original payment method after deductions for any non-refundable expenses.

GO DISCOVER EGYPT (Voyages Cleopatra) strongly recommends purchasing comprehensive travel insurance.

6. Travel Documents

Travelers are responsible for ensuring they possess:

  • Valid passports
  • Required visas
  • Health documentation
  • Vaccination certificates (if applicable)
  • Any other required travel documentation

GO DISCOVER EGYPT cannot be held responsible for denied entry due to incomplete or invalid travel documents.

7. Traveler Responsibilities

Our travelers agree to:

  • Respect local laws and customs.
  • Follow the instructions of tour guides and local authorities.
  • Respect historical sites, monuments, museums, and cultural heritage.
  • Behave respectfully toward other travelers and local communities.
  • Avoid any activity that may endanger themselves or others.

GO DISCOVER EGYPT (Voyages Cleopatra) reserves the right to remove any traveler whose behavior negatively affects the tour or compromises safety.

8. Changes to Itineraries

Although we carefully plan every itinerary, circumstances beyond our control may require changes, including:

  • Weather conditions
  • Government regulations
  • Site closures
  • Transportation delays
  • Safety concerns
  • Force majeure events

Where necessary, we will provide suitable alternatives whenever possible without affecting the overall quality of your travel experience.

9. Intellectual Property

All content published on this website—including:

  • Text
  • Images
  • Videos
  • Graphics
  • Logos
  • Tour descriptions
  • Website design

is the exclusive property of GO DISCOVER EGYPT (Voyages Cleopatra) unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used without prior written authorization.

10. User Content

If users submit reviews, testimonials, photographs, or comments through our website or social media, they grant GO DISCOVER EGYPT (Voyages Cleopatra) a non-exclusive right to display, reproduce, and publish such content for promotional purposes.

We reserve the right to remove content that is offensive, unlawful, misleading, or inappropriate.

11. Third-Party Services

Our tours may include services provided by independent suppliers such as:

  • Hotels
  • Airlines
  • Cruise companies
  • Transportation providers
  • Restaurants
  • Local guides

While we carefully select our partners, GO DISCOVER EGYPT cannot be held responsible for delays, cancellations, accidents, or service failures caused by third-party providers.

12. Limitation of Liability

GO DISCOVER EGYPT (Voyages Cleopatra) shall not be liable for losses, damages, delays, injuries, or expenses resulting from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government restrictions
  • Political events
  • Pandemics
  • Transportation disruptions
  • Weather conditions
  • Force majeure events

Our liability shall never exceed the total amount paid for the affected travel service.

13. Privacy

Your privacy is important to us.

Any personal information collected through our website or during the booking process is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for complete details regarding data collection and protection.

14. External Links

Our website may contain links to third-party websites for your convenience.

GO DISCOVER EGYPT (Voyages Cleopatra) is not responsible for the content, availability, or privacy practices of external websites.

15. Website Availability

Although we strive to keep our website available at all times, we do not guarantee uninterrupted access.

We may temporarily suspend access for maintenance, updates, or technical reasons without prior notice.

16. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with a revised effective date.

Continued use of our website constitutes acceptance of the updated Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing GO DISCOVER EGYPT's (Voyages Cleopatra's) business operations.

Any disputes arising from these Terms shall be resolved through the competent courts having jurisdiction over the Company.

18. Force Majeure

GO DISCOVER EGYPT (Voyages Cleopatra) shall not be responsible for providing refunds for contracts affected by unforeseen circumstances or events of force majeure that prevent GO DISCOVER EGYPT (Voyages Cleopatra) from fulfilling its contractual obligations. Such circumstances may include, but are not limited to, large-scale natural disasters, terrorism or the threat of terrorism, unexpected changes in legislation, lockouts, work slowdowns, strikes, pandemics, and related public health emergencies.

These events are beyond the reasonable control of GO DISCOVER EGYPT (Voyages Cleopatra) and may render the performance of contractual obligations impracticable, commercially unreasonable, unlawful, or impossible.

To protect against potential financial losses arising from such circumstances, GO DISCOVER EGYPT (Voyages Cleopatra) strongly recommends that all clients purchase comprehensive travel insurance covering relevant risks, including trip cancellations, interruptions, and other unforeseen events.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

GO DISCOVER EGYPT – Voyages Cleopatra

Website: https://godiscoveregypt.com, https://voyagescleopatra.com, https://godiscoveregypt.ca https://voyagescleopatra.ca

Email: info@godiscoveregypt.com

We appreciate your trust and look forward to helping you discover the extraordinary history, culture, and beauty of our destinations.

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